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What you need to know about AI agents

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1. Value and impact

1.1 What can an AI agent actually do for my business?

An AI agent from UseAi.now acts like a smart digital assistant that handles repetitive tasks for you. Think of follow-up emails, lead qualification, quote generation, or scheduling tasks. It helps you save time, reduce mistakes, and focus on what truly matters.

1.2 How much time or money can I save with this?

Many of our clients save between 5 to 15 hours per week by automating repetitive workflows. That translates into lower costs, faster follow-ups, and more time for value-creating work. Most businesses recover their investment within a few weeks.

1.3 Which processes can you automate in my company?

We focus on structured and repetitive processes. Common examples:
– Lead follow-up after form submissions or sales calls
– Auto-generating and sending quotes or invoices
– Email campaigns or appointment reminders
– Answering common customer questions
– Internal reporting and status updates

1.4 Do you have examples of other businesses using this?

Yes! A few examples:
– A coach sends automatic personalized quotes after each intake call
– A SaaS company uses an AI agent for lead qualification and follow-up
– A webshop answers product questions automatically using product data and chat
We can show similar use cases during a demo.

1.5 Is this only useful for large companies, or also for small businesses like mine?

It’s especially valuable for small businesses. You often have limited time and resources, and an AI agent gives you the power of a larger team—without the overhead. We tailor the solution to your business, without technical hassle.

2. Usability and integration

2.1 Do I need technical knowledge to use an AI agent?

No. Our AI agents are easy to use and designed for non-technical users. You interact via email, forms, or a simple dashboard. We handle all the technical setup for you.

2.2 Does it work with my existing tools like Outlook, CRM, or accounting software?

Yes, in most cases. We support tools like Outlook, Gmail, Moneybird, Exact Online, HubSpot, ActiveCampaign, and many others. We check which tools you’re using and set up the right connections.

2.3 Can it connect to my website or webshop?

Absolutely. If you have a contact form in Elementor, a quote button on your site, or an order form in your webshop—we can use that as a trigger for your AI agent to start working.

2.4 How quickly can it be set up?

A basic AI agent can be up and running within 2 to 5 business days. For more complex workflows or multiple integrations, we’ll first map out the process together. But our approach is always lean and fast—we focus on delivering value quickly.

2.5 What does the setup process look like?

We start with a short intake where you tell us about your process and goals. Then we build your agent, connect it to your tools, and test it together. You don’t need to configure anything technical. Once live, we show you how it works and you’re ready to go.

3. Security and control

3.1 What happens to my data?

We take your data privacy seriously. Your data is only used to power your AI agent and is not shared with third parties without your consent. We store the minimum necessary, and you stay in control.

3.2 Is any sensitive information sent to ChatGPT or other AI models?

Only if it’s required for the task and you agree to it. We design your agent to keep data local or anonymized where possible. If external AI services are used (like OpenAI), they follow strict privacy standards.

3.3 Is this GDPR-compliant?

Yes. We build AI agents in accordance with GDPR and privacy best practices. You always know what data is used and how. We can also help you document this for your own compliance efforts.

3.4 Are you aligned with EU AI regulations and standards like the AI Act, ISO 42001, or NIST AI RMF?

Yes—and we see this as one of our key strengths. As an EU-based company, UseAi.now is fully aware of the increasing importance of responsible AI usage and regulation.

We help our clients anticipate and align with leading AI frameworks, including:

  • The EU AI Act – Europe’s new legal framework for AI, introducing clear obligations based on the risk level of AI systems.

  • ISO/IEC 42001 – the first international standard for AI management systems (AIMS), focused on governance, transparency, and lifecycle management.

  • The NIST AI Risk Management Framework (AI RMF 1.0) – a widely recognized U.S. guideline for responsible AI development and deployment.

At UseAi.now, we integrate these principles into how we design and build your AI agent—from data handling to explainability and fallback options. While the ultimate responsibility lies with the customer, we support you in assessing which level of control, documentation or transparency is appropriate for your use case.

Whether you’re preparing for future audits, working in a sensitive sector, or simply want to be AI-compliant by design: we’ve got your back.

3.5 Who has access to the generated messages or conversations?

Only you (and your team) have access to your agent’s conversations. If desired, we can enable logs or reports, but you decide what gets stored and who sees it.

4. Pricing and return on investment

4.1 How much does it cost to get a custom AI agent?

That depends on the scope. Basic agents start from a one-time setup fee, and more complex flows can include a monthly service plan. We always offer a clear proposal after a free intake.

4.2 Are there any ongoing costs or subscriptions?

Yes, depending on the tools used (like OpenAI, Make.com, etc.), there may be minimal monthly fees. We bundle this transparently or help you set it up under your own accounts.

4.3 How fast can I expect a return on investment (ROI)?

Many businesses break even within 1 to 3 months. The more time or manual effort your AI agent replaces, the faster you see ROI—especially in sales, support, or admin-heavy processes.

4.4 What if the agent doesn't work as expected?

We test everything before going live, and we stay available for support. If the agent isn’t delivering value, we work with you to improve it or adjust its logic.

5. Support and maintenance

5.1 Who maintains the AI agent after it's live?

We offer support and maintenance options if you’d like us to manage it for you. Alternatively, we can train you or someone in your team to make simple changes yourself.

5.2 Can I make adjustments myself?

Yes—especially if your agent runs on platforms like Make or Zapier. We can also build a dashboard that lets you update certain rules or responses.

5.3 What happens if I want to upgrade or change the agent later?

That’s no problem. You can expand your agent with new tasks, flows, or integrations at any time. We keep things modular and future-proof.

5.4 Do I get support if something goes wrong?

Absolutely. Depending on your plan, we offer email or chat support, and response within 1 business day. We make sure your agent keeps working as intended.

6. Future readiness

6.1 Can I expand the AI agent with new features later?

Yes. Your agent is designed to grow with you. You can add tasks, channels (like WhatsApp or Slack), or even voice commands later on.

6.2 Will this kind of technology still be relevant in a year?

More than ever. AI agents are becoming a standard in business—just like websites or CRMs. Investing now gives you a head start and a lasting edge.

6.3 What’s the difference between this and ChatGPT or Microsoft Copilot?

Tools like ChatGPT are general-purpose. We build AI agents tailored to your workflow, your tone, and your business tools. It’s not a chatbot you have to prompt—it’s a system that works for you.

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